Ovo Energy sorry over advice to cuddle pets to stay warm



Ovo Energy sorry over advice to cuddle pets to stay warm

geemong

11 Jan 2022 at 23:24
Ovo Energy sorry over advice to cuddle pets to stay warm



One of Britain's largest energy suppliers has apologised after it advised customers they could cuddle pets and eat porridge to stay warm.

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Ovo Energy said it was "embarrassed" after a link to a blog "containing energy-saving tips" was sent to its SSE Energy Services customers.

The company said it had removed the blog so it could "update it" with "more meaningful information for customers".

It comes after concerns over the cost of living amid rising energy bills.

Ovo Energy acquired SSE Energy Services in 2020 but the brands are still separate.

In a statement to the BBC, Ovo Energy said it recognised the content of the blog was "poorly judged and unhelpful".

"We are embarrassed and sincerely apologise," the supplier added.

"We understand how difficult the situation will be for many of our customers this year."